State Farm® Insurance Agent Debra Hensley

"Emily is always so helpful and has fantastic communication."

"Mark was great explaining the way my coverages work. I’ve never had any agent take the time to explain coverages to me so it was much appreciated. I will make my decision soon but Mark will be hard to say no to. Highly recommended from a service standpoint alone."

"I had the pleasure working with Mauro. He was kind and very knowledgeable. He was able to get me the best rate for my home and, auto insurance. Highly recommend."

"I am delighted to provide a google posting about Debra Hensley's State Farm Insurance Agency! I have been with Debra's agency for over 15 years. I continue to be impressed by the level of professional assistance and courtesy shown to me in very authentic ways by her entire staff! Whether a simple question or inquiry or a complicated one...they have all shown great patience and interest in whatever needs I might inquire about. It is without hesitation that I highly recommend Debra's agency for all your insurance needs! Go pay them a visit or talk with them on the phone and see just how sincere, friendly and knowledgeable they all are!"

"Estoy muy satisfecha y agradecida con mi seguro de carro. La atención fue excelente, el proceso claro y el apoyo constante. En situaciones así uno valora mucho la responsabilidad y el trato humano, y ellos cumplieron totalmente. Los recomiendo con toda confianza. Desde el primer contacto fueron amables, atentos y eficientes. En un momento de estrés me dieron tranquilidad y una solución rápida. Muy recomendable.Gracias Saludos y bendiciones 🙏😍"

"Thanks Emily and Rachel for always being friendly and thorough!"

"Audrey is amazing! She is quick to respond and works hard to ensure that I have the best rates! She is very knowledgeable and kind. Thank you Audrey for always helping me and answering all my questions!!!"

"I’ve worked with several auto insurance agencies, and most treat you like a policy number. Debra Hensley’s agency is the opposite. Their team is responsive and genuinely helpful. Marilee deserves special recognition. On multiple occasions, she resolved policy-related technical issues within 24 hours. This is the best auto insurance agency I’ve worked with."

"Best insurance office - they are always so helpful!!"

"Walked in to renew my renters insurance and Emily Cederlund made it a breeze! I was in and out in 5 minuets and her help was most appreciated. GREAT PLACE!"

"They are always helpful and very kind. Ms. Hensley does so much for our community here in Lexington and her business reflects her forward thinking and humanity."

"Love this office! Mark was awesome helping me get my policies setup. He went above and beyond explaining how my policies work. First agent to ever explain insurance to me! Highly recommended."

"The customer service at Debra Hensley's office is top-notch. Her crew is always thoughtful, super kind, quick, and professional--this was my experience once again when Emily not only helped with my requested information, but went above and beyond by providing an extra resource that I didn't even know existed. I have been a customer of Debra's office for nearly 20 years--thanks for help and for continuing the legacy, Emily!"

"Thanks, Emily, for always helping me with such a friendly manner!"

"They are very helpful with any claims that I had made and answered my questions when I called them."

"Wonderful staff, and great help."

"Mauro was a big help and had a great personality! I work at a different State Farm, and he was able to help me do a state -to-state transfer smoothly and quickly. He was very knowledgeable and asked all of the right questions. Thanks again!!"

"Emily did a great job. She was friendly, efficient and eager to help."

"Mauro was so much help! 10/10 would recommend. He made it very easy and was incredibly knowledgeable."

"Great staff. Always helpful. Highly recommend to anyone looking for an agent."

"Mark is very awesome and kind! Helped me to set up my auto insurance policy, explained everything in details and in simple words!"

"I've been with State Farm for many years while living in various states. While every office has been great, Debra Hensley's is more special than most. Several weeks ago I visited the office in person. The receptionist was fantastic. I didn't catch her name but she was very welcoming as she offered water and socks (leftover from the holidays!) while I waited for her to print off a new insurance card. Most recently, I needed to update my auto policy for a new vehicle and Emily made sure everything was updated as soon as possible and shared with me immediately after our phone call. Mind you, Emily has to call me several times since I don't have great service in my work office. It means so much when folks go out of their way to make sure you have coverage, which might appear trivial to some. Not to mention, when your office provides little things like holiday gifts and water... these little things add up! Very happy to continue going with Debra Hensley - State Farm."

"I’ve always felt like I got the personal care and they have handled all problems which took a load off of us!! I could keep going but I’ll run out of time!! A very friendly professional group of people that make you feel like family and I wouldn’t go anywhere else!! Thank You Very Much!!"

"Mark was great to work with and made getting my insurance set up easy. I ended up closing the business, and he explained that process clearly as well. He's now helping me with home and auto quotes, and I am looking forward to getting those set up too. Highly recommend!!"

"As a senior citizen, I have had multiple occasions to require explanation and/or direction from the staff at Debra Hensley’s office. They are ALWAYS friendly, polite, and get the situation taken care of in very short time. I am very appreciative of their professional, competent assistance."