Debra Hensley

"I was on youtube watching an old basketball game between the Los Angeles Lakers and Philadelphia 76ers, that was played on May 16, 1980. A State Farm commercial came on during a commercial break that featured Ms Hensley. I was just curious to see if she was still in business. Reading Ms Hensley’s reviews, I am not surprised she still business, you have to be the best, making people happy for very long time. I wish you well and more blessing. I am very impressed."

"Debra Hensley and squad at State Farm 1513 Nicholasville Rd, Lex. KY I wanted to take the time to offer my thoughts on this agency. I have been a customer with this fine branch since October of 2019. I needed time to reflect over the last couple of years before I could offer what I hope will be of value in the testimony, mostly for future customers that are needing evidence of a good company to do business with. I am honored to be of service here. During lean times, you learn what true value really is. Especially the value of time. During the last few years of cycling, I would pass by Debra Hensley's State Farm office, and noticed she would have what I would call a beverage and snack cart out at the end of the driveway. She stocked this cart with water and gatorade, and several snacks to choose from. I always thought how awesome this person must be, to place this out every spring/summer that I noticed, for passers by. On especially hot days, and biking around most of the time, I always thought it a real treat to stop by Debra's snack trolley and grab a cold bottle of gatorade or water, and pick up one of the nice healthy snacks on my way home. Definitely a very generous spirit I thought. I had in mind to reach out to Debra's office and discuss what service they might have to offer. Before I contacted Debra's office, I reached out to my previous insurance company (there was a tiny reptile involved ;) and they offered me the same rate I had before, which didn't bode well, as I figured my age might have gotten me consideration for a lower rate. I also contacted another insurance company (a large former basketball player who is also into a pizza company and an itch powder company ;) tried to impress upon me twice the amount my old insurance company offered. Definitely the opposite of what their commercials claim. And the opposite of a regressive insurance company was hardly impressive as well. So with those three players off the table, I thought, why not call Debra Hensley at State Farm, and see what they were all about. I certainly wanted to find the most value and only wanted to spend my resources on a company worth their salt, with integrity and for my needed expense to count. Biking past Debra's office regularly, and finding that snack cart was what impressed me early on, sans vehicle. I remember emailing her just to say thank you for such a kind gesture to folks on foot or cycling by her office. Debra did in fact reply to the email. If memory serves, she never even asked me to think of her whenever I would get into a vehicle again. She was just grateful I had reached out to say I was appreciating her generous spirit to folks going past her office. These kinds of things add up in my mind, as it concerns how I spend my resources. When I finally had the opportunity to work with Debra and her great crew, I was floored at what I was presented with, and I will say, it put my previous insurance company to shame. I understand that State Farm is the largest player on the field, and my own responsibility also plays into account, but add the touch of Debra and her team into the mix, and the best situation presented itself for my personal needs. Again, I was completely amazed at what I was offered and haven't looked back since. It is the personal touch that Debra and her team provide. I'm just a humble patron with a single policy, so I can only speak on my experience, but I would encourage anyone taking the time to review this, serious consideration. Debra, Megyn, Kelly, Page and all on this team, really seem to genuinely care about providing a valuable and quality service to this town. This team is a noble group. Debra Hensley and her great team are worthy. There is most certainly a cooperative spirit involved. The personal touches seem to keep coming still. Those little extras are great too. I am very grateful for you. Thank you also for the extra piece of mind. Sending good vibrations and well wishes for your continued success for you and yours. ~Christopher Russell Barnes CRB 1"

"Debra Hensley has been my insurance agent for many, many years. She handles my home and auto insurance. The office staff - Page, Rachel, Megan-are all super helpful and friendly. The rates are very competitive and Debra and her staff have given me helpful advice so that my rates stay low. I wouldn't go any where else for my insurance needs."

"Thanks, to State Farm they have been a God send to me in town out of town an State! I've had some pretty unusual happenings with my vehicle. They have been there to help in every situation. They are always so kind and helpful. Now can my bill be lowered!! Haha Just kidding. They do have a sense of humor! Take care use State Farm!!"

"I want to start by saying that Page is amazing and incredibly responsive, thoughtful, and professional -- and that everyone on Debra's team has been exceptional to work with during some very challenging times with my home. I am impressed with Page's commitment to seeing things through to completion, the way in which she spends intentional time on a case, and her ability to connect clients to the right people. This has been a great agency and I am so glad to work with Page, Debra, and the entire team at Debra Hensley - State Farm."

"These agents go above and beyond! I got into a wreck and they made the process so easy and worry free. The claims department was incredible, every question was answered quickly and intelligently and the whole thing was over in a breeze. Big shout out to Debra and her crew, and Rachael has been absolutely amazing for us. Thank you all 👍🏼 keep it up."

"Everyone at this office, have treated me kind and professionally. They always respond immediately to my phone calls, answer any questions that I have. And I would and have highly recommended this office and their services to everyone. I want to thank them personally. Luther king."

"Any time there has been a change or a problem with my policy they have no problems fixing it at a very fast rate. I really enjoy talking to anyone who answers the phone from this office. They are always so polite and respectful. Usually always answers the phone and if they don’t they will definitely call back as soon as possible! I highly recommend their service."

"I've been customer with Debra Hensley State Farm for over 20 years. I've had several claims during this time and it's always seamless, painless and quick. Incredible professionalism, customer first and caring. My State Farm claims rep handles everything. They value my time which is very valuable to me."

"Being in touch with your insurance agent isn't an everyday occurrence, but there is a time when you will. And Debra Hensley's office makes it so easy. Very responsive, extremely helpful and knowledgeable. I was with an insurance company for 30 plus years and switched to State Farm a couple of years ago...and was/am glad I did. Kelly helped me with the process of getting insurance for our business and made certain we had the coverage we needed, for our food trailer as well as our business. Always helpful and easy to reach out to."