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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carolyn Alincic

Carolyn Alincic

March 14, 2025

5  out of  5
rating by Carolyn Alincic
"Mauro helped me get my first renters policy and made sure I had everything I needed. Super flexible with contacting me around my work schedule. Beginner friendly and super helpful all around!"
We responded:
"Thank you, Carolyn! We’re so happy that Mauro made getting your first renter’s coverage a smooth and stress-free experience. We appreciate you supporting us and love that he was able to work around your schedule to make things easier for you. -Debra"
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Sandra Jackson

March 14, 2025

5  out of  5
rating by Sandra Jackson
"A great agent and staff. I have been with this office for years and I planned to stay. They are very fair, helpful and knowledgeable. A great insurance company and I have all my insurance products through them"
We responded:
"Sandra, we truly appreciate your loyalty and kind words! Having you as part of our State Farm family means so much, and we’re grateful for your trust in us over the years. Thank you for allowing us to take care of all your insurance needs! -Debra "
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Jessica Ford

March 14, 2025

5  out of  5
rating by Jessica Ford
"Very easy to get renter’s insurance set up. Mauro was very kind and easy to talk to!"
We responded:
"Thank you, Jessica! We love hearing that Mauro made setting up your renters insurance quick and simple. He’s always happy to help, and we appreciate you choosing us for your coverage! Let us know if you ever need anything. -Debra"
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Sara Scott

March 12, 2025

5  out of  5
rating by Sara Scott
"Our family has many vehicles and there is always some kind of shenanigans happening in which we need help. When it comes to having the ability to call, text or email your insurance company and receive immediate support, there is no one I have found better than Debra Hensley’s team. Morgan you are the best! Thank you for always being so patient with all my questions, concerns and providing conclusion the same day!"
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Anne McAtee

March 11, 2025

5  out of  5
rating by Anne McAtee
"We recently moved to Kentucky from another state. We have been very impressed with the transfer of our policies and in particular with the work of Mark Wright, at the Debra Hensley Agency. Mark handled our issues promptly and professionally. Thank you."
We responded:
"Welcome, Anne! We’re so happy to hear that Mark made your coverage transfer smooth and stress-free. We truly appreciate your kind words and your support for our team! -Debra"
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Carolyn Hillegass

March 11, 2025

5  out of  5
rating by Carolyn Hillegass
"Friendly and responsive team who provide helpful information for new and renewal policies. Morgan is great to work with!"
We responded:
"Thank you, Carolyn! We’re so glad you’ve had a great experience with our team, and we love hearing that Morgan has been so helpful. We are always here whenever you need assistance! -Debra"
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Brenda Rice

March 10, 2025

5  out of  5
rating by Brenda Rice
"I worked with Derrick to switch my auto and home-owners insurance from Travelers to State Farm. He was very helpful and explained things thoroughly so that I understood. I really appreciated his not putting pressure on me and his patience with me. Thank you so much and I am grateful for the savings."
We responded:
"Brenda, we’re thrilled to hear that Derrick made your transition to State Farm stress-free! We believe insurance should be simple to understand, and we’re so happy he took the time to explain everything! -Debra"
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Lester Lawson

March 6, 2025

5  out of  5
rating by Lester Lawson
"Derek Noe with Debra Hensley - State Farm Insurance is the most helpful. He and his team are always dedicated and help ensure you get the best insurance possible."
We responded:
"Lester, thank you for your thoughtful feedback! We’re so glad you’ve had a great experience. We appreciate your support and are always here to assist you. -Debra"
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Rana angel

March 6, 2025

5  out of  5
rating by Rana angel
"Amazing service as always"
We responded:
"Thank you, Rana! Your support means the world to us. We’re so happy to provide amazing service and are always here whenever you need us! -Debra"
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Katie Andrade Cruz

March 5, 2025

5  out of  5
rating by Katie Andrade Cruz
"I had a great experience working with Mark to set up my life insurance. He was incredibly knowledgeable and walked me through every step of the process, making it easy to understand and stress-free!"
We responded:
"Thanks for writing, Katie. He is a terrific Team Member/Agent Aspirant. He takes great pride in helping our customers. Many thanks, Debra"
Profile photo of Jacalyn Carfagno

Jacalyn Carfagno

March 5, 2025

5  out of  5
rating by Jacalyn Carfagno
"I called with a question about the increase in my homeowners insurance and the agent took the time to review all my coverage and found that I had overpaid some auto insurance. The refund check just arrived in the mail yesterday!"
We responded:
"I’m glad we could get this all settled, Jacalyn! Call us if you have any questions regarding your auto and home insurance. We are happy to assist you! -Debra"
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Mary Mohrin

March 5, 2025

5  out of  5
rating by Mary Mohrin
"Mark was exceptionally helpful. We were considering 2 cars and he helped us get insurance policies for both and then once we made our decision easily cancelled the policy we didn't need. Mark was friendly and very responsive. Most importantly he did all the hard work for me and made my otherwise stressful car buying experience easy."
We responded:
"It was great connecting with you, Mary! It’s our pleasure to help you with your auto insurance. Don’t hesitate to call us for any questions! -Debra"
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Derrick Johnson

March 3, 2025

5  out of  5
rating by Derrick Johnson
"Great customer service"
We responded:
"Thank you, Derrick! I’m glad you found our team's customer service to be great. We appreciate you! -Debra"
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Annie Rooney

March 3, 2025

5  out of  5
rating by Annie Rooney
"Debra Hensley is truly a good neighbor. Morgan Hobbs was wonderful in helping me with insurance costs."
We responded:
"It takes a good neighbor to know a good neighbor! We are happy to help you with all your insurance needs. Thank you for the review, Annie! -Debra"
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Nicole Webb

March 1, 2025

5  out of  5
rating by Nicole Webb
"Morgan was so helpful in suggesting discounts for my 16 year old son’s new policy!"
We responded:
"That is very nice to hear! Thank you for taking the time to leave us a review. We are more than happy to help you and your family! -Debra"
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Stacy Johnson

February 28, 2025

5  out of  5
rating by Stacy Johnson
"I cannot say enough positive things about Derrick Noe. He definitely went above and beyond to answer all of my questions regarding home and auto policies. Derrick is so kind and supportive. He truly wants the best for his clients and is very knowledgeable. Derrick is a wonderful asset to State Farm."
We responded:
"Thank you for all your kind words about Derrick! He really does care for all of our customers and makes sure everyone is taken care of. We are grateful to have him on our team. I’ll let him know of your shout-out, Stacy! -Debra"
Profile photo of Dhananjay Ravat

Dhananjay Ravat

February 28, 2025

5  out of  5
rating by Dhananjay Ravat
"Morgan Hobbs was prompt and took care of all my requests regarding my car insurance and registering my mileage with State Farm for low mileage discount."
We responded:
"Thanks for giving Morgan a nice shout-out! I’m happy to hear Morgan was able to assist you with your car insurance. Call us for any questions! -Debra"
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Agnes Kabatalindwa

February 27, 2025

5  out of  5
rating by Agnes Kabatalindwa
"Derrick was fantastic!"
We responded:
"Wonderful to hear, Agnes! Thank you for your kind words about Derrick and for giving the team 5-stars! -Debra"
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Terry Anderson

February 27, 2025

5  out of  5
rating by Terry Anderson
"Morgan was very helpful getting me set up on insurance for a car we just purchased today. She made it quick and painless and helped make sure we were getting the best price."
We responded:
"Morgan does it again! I’m so glad you connected with Morgan, and they helped you with your car insurance. Safe travels with your new car! Thank you for the review! -Debra"
Profile photo of Felicia Scott

Felicia Scott

February 27, 2025

5  out of  5
rating by Felicia Scott
"Been with Debra's office for about 12 years now. Her staff is exceptionally friendly, knowledgeable, and has a quick turnaround on any situation thrown at them. I highly recommend Debra Hensley's office."
We responded:
"12 years went by so quickly! Thank you for this review and being part of our growth as a team. I’m glad we could assist you and that you found our team friendly and knowledgeable. Stop by when you can! -Debra"
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Mason Schweder

February 26, 2025

5  out of  5
rating by Mason Schweder
"Completed request in a very timely manner, very helpful and kind."
We responded:
"I’m glad we could help you, Mason! The team is always here for you. Give us a call if you have any questions. We appreciate you! -Debra"
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Kristin Boone

February 24, 2025

5  out of  5
rating by Kristin Boone
"Loved working with Mark Wright! He was very knowledgeable and helpful when selecting my home insurance options and provided me with great information on life insurance! He provided too notch customer service and went out of his way to work around my schedule and meet with me when it was convenient for my schedule. It was a quick and easy process to work with him!"
We responded:
"Thank you for giving Mark a well-deserved shout-out! He and the rest of the team are always happy to help you, Kristin. It makes us smile to hear Mark was able to provide you with top notch service and assist you with home and life insurance. I'll let him know about your compliments! -Debra"
Profile photo of Julie Harris

Julie Harris

February 21, 2025

5  out of  5
rating by Julie Harris
"I recently had the pleasure of working with Mark to set up my business insurance, and I couldn't be more impressed with his expertise and professionalism. From start to finish, he made the entire process smooth and straightforward. He took the time to understand my business needs and tailored the coverage to ensure I had exactly what I needed, without overpaying. Mark was always responsive, answering all my questions in detail and offering valuable insights. I highly recommend Mark to anyone in need of business insurance - his knowledge and customer service are top-notch!"
We responded:
"The pleasure is all ours, Julie! Thank you for leaving us a review and for your kind words about Mark. I'm glad he could help you with your business insurance and make the process smooth and straightforward. That's what we like to hear! Call us for any questions! -Debra"
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Amy Stephan

February 20, 2025

5  out of  5
rating by Amy Stephan
"I have been shopping for auto and home insurance for months and that all came to end with State Farm. My agent Derrick was not only incredibly knowledgeable, but he really listened and created the perfect policy for what I needed! He made the whole process fun and easy and I am thrilled with how much I am now saving!"
We responded:
"Thank you so much! I'm delighted to hear that Mauro provided you with such a clear and easy-to-understand experience. His ability to simplify the process and deliver excellent service is truly appreciated. Your recommendation means a lot to us! –Debra "
Profile photo of Grace Watts

Grace Watts

February 20, 2025

5  out of  5
rating by Grace Watts
"⭐⭐⭐⭐⭐ Mark at State Farm is absolutely fantastic! He is knowledgeable, professional, and truly goes above and beyond to help his clients. He took the time to explain all my coverage options and found the best policy to fit my needs and budget. His customer service is top-notch—always responsive and willing to answer any questions. I feel confident knowing my insurance is in great hands with Mark. Highly recommend him to anyone looking for a reliable and trustworthy agent! Let me know if you’d like any adjustments!"
We responded:
"Thank you! I'm delighted to hear that Mauro provided you with such a clear and easy-to-understand experience. His ability to simplify the process and deliver excellent service is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. -Debra "