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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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C B

July 22, 2026

5  out of  5
rating by C B
"I can’t say enough good things about Mark! He is always available and ready when I call him with problems!"
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Zachary Goad

July 21, 2026

5  out of  5
rating by Zachary Goad
"Mauro helped with getting my insurance changed over while I was moving from out of state. I was in a situation where I was needing to get insurance changed quick during a quick moved and he helped make everything go smooth and get me a price that worked much better than a competitor. Overall, very pleased with the experience."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Jon P

July 21, 2026

5  out of  5
rating by Jon P
"Purchased Home and Auto insurance with this office. They were able to give me the best pricing out of all of the competitors while still providing great coverage. Team was very professional and quick to respond. Would recommend."
We responded:
"Hi Jon, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lexington.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Debra Hensley "
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Jeff O'Connell

July 13, 2026

5  out of  5
rating by Jeff O'Connell
"Great experience. Mauro was extremely helpful and professional and took care of everything quickly."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Debra Hensley’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kristen Foley

July 12, 2026

5  out of  5
rating by Kristen Foley
"Very helpful and quick to respond! Excellent communication!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lexington to know that you had such a wonderful experience with us here on State Farm Agent Debra Hensley’s Team."
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Nancy Cox

July 7, 2026

5  out of  5
rating by Nancy Cox
"Emily saved the day for me! Standing in line at the clerk’s office can be frustrating. She came to the rescue and sent me the doc I needed. Thanks!"
We responded:
"Thank you for your kind review of State Farm Agent Debra Hensley’s Team. We appreciate it!"
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Claudia C

July 6, 2026

5  out of  5
rating by Claudia C
"Emily was amazing! She was very thorough and easy to work with. Thank you"
We responded:
"Thank you for taking the time to leave such a great review, Claudia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Kyle Lugger

July 2, 2026

5  out of  5
rating by Kyle Lugger
"Debra’s State Farm office is fast, efficient, and friendly!"
We responded:
"Kyle, We're thrilled to hear that you're happy with the fast service and friendly staff at our office! We greatly appreciate your choice to go with us. Your review means a lot to us at the office, and we could not thank you enough! -Debra"
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Rachel O’Brien

July 1, 2026

5  out of  5
rating by Rachel O’Brien
"I have been working with Mark W. Wright to make some insurance changes and we can’t say enough good things about him. He has been attentive and easy to communicate with. My parents have had insurance with the Debra Hensley - State Farm Insurance Agent office for over 25 years. They go above and beyond for my family and I. They are always available when needed. They are everything you are looking for in an insurance company. If I could give more than 5 stars, I would. Thank you for all that you all do!"
We responded:
"Rachel, we truly appreciate your business and look forward to many more years! My team member Rachael is terrific and always aims to please our wonderful customers. Please let me know if we can be of any service. Thanks again. Debra"
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Lee D

June 30, 2026

5  out of  5
rating by Lee D
"Debra Hensley has been our State Farm agent for about 20 years. Everyone at her office is always very friendly, professional and helpful. We are glad to have them as our insurer."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Debra Hensley’s Team! We deeply appreciate your kind words here in Lexington . "
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Jacob Repak

June 29, 2026

5  out of  5
rating by Jacob Repak
"Had the pleasure of working with Mauro and he was great! Very quick responses and makes sure customers are satisfied!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Erika Pike

June 29, 2026

5  out of  5
rating by Erika Pike
"I worked with Mark Wright to secure commercial building insurance and he made the process so easy! I would recommend him without hesitation and look forward to continuing to work with him."
We responded:
"We are grateful for your 5-star review, Erika! Thanks for taking a moment to share your positive rating of State Farm Agent Debra Hensley’s Team here in Lexington . "
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Renee Nosko

June 24, 2026

5  out of  5
rating by Renee Nosko
"Just moved to KY from out of state and was pleased with how swift and easy Mauro made transferring my auto policy. Thank you!"
We responded:
"Renee, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Debra Hensley’s Team is just a call or email away!"
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Fatimah

June 24, 2026

5  out of  5
rating by Fatimah
"Debra and Emily are the sweetest and most helpful people out there!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Troy Rowland

June 24, 2026

5  out of  5
rating by Troy Rowland
"best agent ever."
We responded:
"Thank you so much for the 5-star rating, Troy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Katie Andrade Cruz

June 23, 2026

5  out of  5
rating by Katie Andrade Cruz
"I had a very seamless transition into finding a homeowner insurance policy and Mark was extremely professional, friendly, and prompt with all of my questions for the process!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lexington to know that you had such a wonderful experience with us here on State Farm Agent Debra Hensley’s Team."
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William Carter

June 22, 2026

5  out of  5
rating by William Carter
"Emily is fast and great!
Thank you very much!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Debra Hensley’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jim Myers

June 15, 2026

5  out of  5
rating by Jim Myers
"Great experience getting renters insurance for my daughter who is a student at UK. We are from out of state and this was new to us and Mauro made the process easy to understand and painless."
We responded:
"We are grateful for your 5-star review, Jim! Thanks for taking a moment to share your positive rating of State Farm Agent Debra Hensley’s Team here in Lexington . "
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Benjamin Stephenson

June 12, 2026

5  out of  5
rating by Benjamin Stephenson
"Well, I'm not getting any younger so after talking with friends, and my wife I thought it would be wise to get a life insurance policy because you never know. I chose to work with Mark Wright at State Farm. He took the time to talk through multiple plan options, and helped me find the most affordable, but also the plan that made the most sense specifically for me. 5 out of 5 stars on the overall customer service and experience working with Mark!"
We responded:
"Benjamin, this is wonderful to hear! Mark is so efficient and I’m ecstatic to hear he could help you choose a life insurance plan that made sense for you. If you have any questions at all, please let us know. We are so glad to have you as part of our State Farm family! -Debra
"
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M. M. Mahdi Hasan

June 11, 2026

5  out of  5
rating by M. M. Mahdi Hasan
"A good deal for auto insurance."
We responded:
"M., thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Sara Johnson

June 11, 2026

5  out of  5
rating by Sara Johnson
"Great service by Mauro, 10/10 would recommend."
We responded:
"We appreciate your review, Sara. We are so happy that you had such a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington ! "
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Laura Nash

June 11, 2026

5  out of  5
rating by Laura Nash
"Debra Hensley is fantastic. She really went to bat for us to get a full replacement of our roof. We trudged through the long process with adjusters, but once Debra got involved the problem was resolved within days. Can't thank her enough!"
We responded:
"Laura, it is a pleasure to work with you. I am happy we were able to get a good resolution. Don't hesitate to call, text. or email if we can be of any service. Thanks again, Debra"
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Mahdi Hasan

June 11, 2026

5  out of  5
rating by Mahdi Hasan
"A good deal for auto insurance."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Debra Hensley’s Team! We deeply appreciate your kind words here in Lexington . "
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David Shaw

June 10, 2026

5  out of  5
rating by David Shaw
"Recently bought a new piece of rental property and the process with Debra Hensley's State Farm office could not have been easier. In the process we changes a renter's policy for my daughter and Emily made the transition so easy. Mauro did a great job setting up a new policy for the new property. I can't reccomend these folks enough. It was a great experience."
We responded:
"Thank you so much for the 5-stars, David! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Maris Welgat

June 9, 2026

5  out of  5
rating by Maris Welgat
"I recently switched my insurance policy to Kentucky and have had the pleasure to work with Mark Wright. He has been extremely responsive and helpful in walking me through all the necessary steps. Highly recommend his services!"
We responded:
"Thank you so much for the 5-stars, Maris! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Debra Hensley’s Team anytime."