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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia Kelly

October 6, 2025

5  out of  5
rating by Cynthia Kelly
"Mark Wright's knowledge and guidance made the purchase of two better policies so easy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matt Vassil

October 2, 2025

5  out of  5
rating by Matt Vassil
"This office has been fantastic to work with. Their clear communication and efficiently has been greatly appreciated. I've suggested working with this office to many others."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gail Hurst

September 25, 2025

5  out of  5
rating by Gail Hurst
"Mr Wright provided excellent knowledge and competency in establishing home and auto insurance plans that work best for me. I appreciate the patience and courtesy extended in answering all my questions about the different policies available. As well, I am very pleased for the rates and policies I choose. A blessing for me! I highly recommend this insurance company and the help of Mr. Wright in providing the right plan for you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amber Hall

September 24, 2025

5  out of  5
rating by Amber Hall
"Mark was excellent I would recommend him to anyone needing insurance im very satisfied mark keep up the great work my guy"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Joel Lieber

September 22, 2025

5  out of  5
rating by Joel Lieber
"We have recently contacted Mark Wright getting home owners/car insurance bundled. He was very helpful, professional and went above and beyond the scope of his job. I would highly recommend him as an excellent State Farm representative."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Karen Roberts

September 12, 2025

5  out of  5
rating by Karen Roberts
"I live in GA but needed a renters policy for my child that attends UK in off campus housing. This was super easy to get a quote and it was the best price with more benefits than a competitor. Quick turn around."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Debra"
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Dan Kahl

September 12, 2025

5  out of  5
rating by Dan Kahl
"Debra and the crew at the Debra Hensley State Farm office are quick to respond and incredibly helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda Gilliam

September 11, 2025

5  out of  5
rating by Linda Gilliam
"I have been with Debra Hensley State Farm Agency for 46 years and many claims. Easy to do business with N very professional."
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Tania Zivkovic

September 11, 2025

5  out of  5
rating by Tania Zivkovic
"I was not hopeful when I called Mauro Alvarez at State Farm. EVERY other big insurance company and all other local insurance brokers told me outright that they couldn’t/wouldn’t insure me, that I should probably call the state or settle for high risk insurance. Mauro took the time to talk to me. Listen to me. Treat me like a person, not a claim number. He worked so hard to help me and we found a great home/auto plan that was equivalent to my old plan. I am so grateful to them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Debra"
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Angela Fife

August 29, 2025

5  out of  5
rating by Angela Fife
"Mark Wright has been an astounding agent I called him for my son's insurance needs and he was right on top of it explaining everything thoroughly making sure that we had all the information that we needed and making sure that we were able to get service expeditiously I really appreciate Mark's professionalism and the way he handled our business"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Emily Moran

August 21, 2025

5  out of  5
rating by Emily Moran
"We worked with Mark from Debra Hensley agency to set up renters insurance for our son’s college apartment. Mark was fantastic to work with - professional, knowledgeable and patient throughout the process. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kim Kocher

August 18, 2025

5  out of  5
rating by Kim Kocher
"College bound daughter needed rental insurance. This State Farm agent is amazing. Debra Hensley and team such as Marilee are stellar at helping this mama bears anxiety. I recommend this company to any new college family needing insurance. ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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allie zastrow

August 12, 2025

5  out of  5
rating by allie zastrow
"I use Debra Hensley's office for my renter's insurance at my college apartment. Marilee Frantzen was my account representative, and she was amazing! She was so kind both over the phone and via email, and she was so patient and helpful when I needed to change items on my policy. I definitely recommend them; they can get you what you need, and the customer service is outstanding."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ashton Cook

August 1, 2025

5  out of  5
rating by Ashton Cook
"Mauro was a pleasure to work with, setting up exactly what I needed at an affordable price in under 8 minutes!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dana Fugate

July 31, 2025

5  out of  5
rating by Dana Fugate
"Mauro was so helpful and made the process of getting insurance for my daughter’s apartment so easy! Highly recommend! Fast and friendly service, great prices for rental insurance!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tomas McCormack

July 30, 2025

5  out of  5
rating by Tomas McCormack
"Efficient and very helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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carol straus

July 30, 2025

5  out of  5
rating by carol straus
"Many years of excellent service, always with speed, expertise and gratitude for the privilege of serving me. It’s the kind of office where a real, knowledgeable person answers the phone and pulls up your file in about 2 seconds."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Caitlin Ellis

July 24, 2025

5  out of  5
rating by Caitlin Ellis
"Mark was so helpful and professional!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Elizabeth Beutjer-Feldman

July 23, 2025

5  out of  5
rating by Elizabeth Beutjer-Feldman
"Love this agency so much! Appreciate Mauro assisting and getting my personal property and liability policy started. He was wonderful and he made the process easier than I had expected. Anytime I have reached out to make updates to my policies if I can’t do it myself online, Marilee is always a pleasure to work with. Bottom line: Everyone here is remarkable! I will definitely refer my family and friends to this agency for any insurance needs in the state of Kentucky."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Valerie Deep

July 18, 2025

5  out of  5
rating by Valerie Deep
"Mauro at State Farm helped my family transfer our home owner’s insurance from one home to another with ease. He was easy to reach and communicate with. He made adulting a little less stressful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alvaro Guillen ramirez

July 11, 2025

5  out of  5
rating by Alvaro Guillen ramirez
"Excelente servicio"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Debra"
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Ken Weaver

July 9, 2025

5  out of  5
rating by Ken Weaver
"Outstanding service for clients and community at large."
We responded:
"Ahhh, thank you, Ken. Thank you for your kind words! We're delighted to hear that you've found our service to be outstanding, we're truly committed to making an impact and we're glad we met that mark for you. Thank you for choosing us! -Debra"
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Lida Oxnard

June 29, 2025

5  out of  5
rating by Lida Oxnard
"I was fortunate to work with Mark Wright for home insurance and car insurance, and hopefully an umbrella insurance in the future. His response was always punctual, he was on task with the problems we encountered, he was kind and patient. Many thanks to Debra Hensley and her group."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Debra"
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Douglass Bratt

June 18, 2025

5  out of  5
rating by Douglass Bratt
"Kind, helpful agency that’s very easy to work with. Strongly recommend."
We responded:
"Hi. Douglass! Where have the years gone. I hope you are doing well. I'm sorry about the loss of your father. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Colton Hanks

June 13, 2025

5  out of  5
rating by Colton Hanks
"Mark was fantastic, very knowledgeable and customer service was incredible, above and beyond. 10/10 would recommend this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"