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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Brainard

August 4, 2026

5  out of  5
rating by Mary Brainard
"Debra Hensley and her staff do an amazing job! They seem to always have answers to my questions and process my paperwork quickly and easily! Special thanks to Emily today!"
We responded:
"Thank you, Mary! We're so glad to hear that the team has been able to make things simple and efficient for you. We truly appreciate your support! -Debra"
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Michael Van de Putte

August 3, 2026

5  out of  5
rating by Michael Van de Putte
"I dealt with Emily at this office. From day 1 I have not experienced anything but helpfulness and efficiency.
I took out a renter’s insurance policy for my son while he was at school and the rate was more than reasonable, the response to any questions always quick. If you’re looking for a decent Policy in the Lexington area I highly recommend"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Stuart Duvall

July 31, 2026

5  out of  5
rating by Stuart Duvall
"After my auto accident Audrey, an agent at Debra Hensley's office, contacted me and helped me through every step of the claims process. During a stressful time, she was incredibly kind, caring and knowledgeable about what to expect and how best to handle things. I can’t recommend or thank her enough!"
We responded:
"Thank you so much for the 5 stars, Stuart! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Angela Fife

July 30, 2026

5  out of  5
rating by Angela Fife
"I am thankful for State Farm being my trusted agent and providing consistent service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ian Danis

July 29, 2026

5  out of  5
rating by Ian Danis
"Mark was so quick and knowledgeable setting up homeowners insurance. Made the process extremely simple to make the switch."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lexington. "
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Elsie Winfield

July 28, 2026

5  out of  5
rating by Elsie Winfield
"Mark was very helpful and responsive."
We responded:
"Elsie, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lexington insurance team! - Your State Farm Agent, Debra Hensley "
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Gina Thomas

July 27, 2026

5  out of  5
rating by Gina Thomas
"I just recently obtained a renters insurance policy for my daughter who is a UK student. Mauro provided a quote quickly, offered an affordable rate, and answered all of our questions. Would definitely recommend."
We responded:
"Thank you so much for the 5-star rating, Gina! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Debra Hensley "
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ali ziada

July 27, 2026

5  out of  5
rating by ali ziada
"Mark is so incredibly helpful. Asked him multiple questions and he managed to address all my concerns promptly. Could not be happier with the service I got"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Dawn Stump

July 24, 2026

5  out of  5
rating by Dawn Stump
"Wonderful customer service!"
We responded:
"Hi Dawn, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lexington.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Debra Hensley "
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Alexus H

July 24, 2026

5  out of  5
rating by Alexus H
"Always pleasant to talk to on the phone, and they are honest and helped us save money when we switched"
We responded:
"Wow, thank you for the 5-star review, Alexus! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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John McLimore

July 22, 2026

5  out of  5
rating by John McLimore
"Mark was fantastic during my service call"
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Devin Brewer

July 22, 2026

5  out of  5
rating by Devin Brewer
"Mauro was extremely helpful while I was shopping insurance. He made me feel like I was more than just a customer and went the extra mile to find me the best option possible before my deadline. Great guy 10/10 would recommend to a friend."
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Cathie Velotta

July 22, 2026

5  out of  5
rating by Cathie Velotta
"Emily was very helpful in getting the new car covered and review options for vehicles that are rarely used."
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C B

July 22, 2026

5  out of  5
rating by C B
"I can’t say enough good things about Mark! He is always available and ready when I call him with problems!"
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Zachary Goad

July 21, 2026

5  out of  5
rating by Zachary Goad
"Mauro helped with getting my insurance changed over while I was moving from out of state. I was in a situation where I was needing to get insurance changed quick during a quick moved and he helped make everything go smooth and get me a price that worked much better than a competitor. Overall, very pleased with the experience."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Jon P

July 21, 2026

5  out of  5
rating by Jon P
"Purchased Home and Auto insurance with this office. They were able to give me the best pricing out of all of the competitors while still providing great coverage. Team was very professional and quick to respond. Would recommend."
We responded:
"Hi Jon, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lexington.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Debra Hensley "
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Jeff O'Connell

July 13, 2026

5  out of  5
rating by Jeff O'Connell
"Great experience. Mauro was extremely helpful and professional and took care of everything quickly."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Debra Hensley’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kristen Foley

July 12, 2026

5  out of  5
rating by Kristen Foley
"Very helpful and quick to respond! Excellent communication!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lexington to know that you had such a wonderful experience with us here on State Farm Agent Debra Hensley’s Team."
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Nancy Cox

July 7, 2026

5  out of  5
rating by Nancy Cox
"Emily saved the day for me! Standing in line at the clerk’s office can be frustrating. She came to the rescue and sent me the doc I needed. Thanks!"
We responded:
"Thank you for your kind review of State Farm Agent Debra Hensley’s Team. We appreciate it!"
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Claudia C

July 6, 2026

5  out of  5
rating by Claudia C
"Emily was amazing! She was very thorough and easy to work with. Thank you"
We responded:
"Thank you for taking the time to leave such a great review, Claudia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Kyle Lugger

July 2, 2026

5  out of  5
rating by Kyle Lugger
"Debra’s State Farm office is fast, efficient, and friendly!"
We responded:
"Kyle, We're thrilled to hear that you're happy with the fast service and friendly staff at our office! We greatly appreciate your choice to go with us. Your review means a lot to us at the office, and we could not thank you enough! -Debra"
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Rachel O’Brien

July 1, 2026

5  out of  5
rating by Rachel O’Brien
"I have been working with Mark W. Wright to make some insurance changes and we can’t say enough good things about him. He has been attentive and easy to communicate with. My parents have had insurance with the Debra Hensley - State Farm Insurance Agent office for over 25 years. They go above and beyond for my family and I. They are always available when needed. They are everything you are looking for in an insurance company. If I could give more than 5 stars, I would. Thank you for all that you all do!"
We responded:
"Rachel, we truly appreciate your business and look forward to many more years! My team member Rachael is terrific and always aims to please our wonderful customers. Please let me know if we can be of any service. Thanks again. Debra"
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Lee D

June 30, 2026

5  out of  5
rating by Lee D
"Debra Hensley has been our State Farm agent for about 20 years. Everyone at her office is always very friendly, professional and helpful. We are glad to have them as our insurer."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Debra Hensley’s Team! We deeply appreciate your kind words here in Lexington . "
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Jacob Repak

June 29, 2026

5  out of  5
rating by Jacob Repak
"Had the pleasure of working with Mauro and he was great! Very quick responses and makes sure customers are satisfied!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Erika Pike

June 29, 2026

5  out of  5
rating by Erika Pike
"I worked with Mark Wright to secure commercial building insurance and he made the process so easy! I would recommend him without hesitation and look forward to continuing to work with him."
We responded:
"We are grateful for your 5-star review, Erika! Thanks for taking a moment to share your positive rating of State Farm Agent Debra Hensley’s Team here in Lexington . "